I have seen no issue whatsoever getting paid for these items, at least to a degree. You simply have to point out that drip edge is installed on top of the felt and therefore must be removed in order to provide a complete roof replacement. On vents, you go for the detach & reset which is within a couple of dollars of the remove & replace price. For example, detach & reset for a power vent is around $90 depending upon the market. Roof vent, detach & reset is $29 to $45 depending on the market. You saying you can't put on a new turtle or low profile vent for $29?
I supplemented multiple roofs with SF CAT the past couple of weeks. The end result in each case was $275 to $295 per square for 3 tab roof replacements. Each one took less than 10 minutes of phone time reviewing my supplemental estimate with the Claims Representative.
Don't be confused, we don't win 100% or even 90% every single time. However, when we submit a well prepared estimate with picture evidence supporting our request, we get paid for it the vast majority of the time. Do I like that we have to do this? Absolutely not. But I'm calling the same people everyone else is so I really have to wonder why we get cooperation when others do not?????
Now let me give you the other side of the coin. We had a Customer who used us to get their roof claim approved and then went with another contractor to do a roof over. The HO was stupid enough to turn in their invoice for recoverable depreciation listing us as the contractor. The Adjuster called us to question it because they turned in a supplement for 6 additional squares. LOL So they did a shingle over and filed for the full recoverable depreciation plus a supplement for 6 squares which I absolutely guarantee you was bogus. I am confident this isn't an isolated case, the insurance companies see this crap hundreds and thousands of times per day. Any wonder why they require solid documentation on the supplements in order to get them approved?
What is a shame is all the CAT Adjusters purposefully omitting items from the scope requiring the contractor to submit a supplement for items that should be paid to begin with. Why do you think they do that? Could it be because 75% of the moronic contractors out there will gladly take that job, build it for that amount and never say a word about a supplement? What do you think would happen if every contractor started pushing and supplementing for items that should be on each scope of loss?
Remember this thread over in Construction & Technique? After oldmanroofing turned in the documents I sent him, he got paid for the 9 squares. xactimate-adjusters-eagleview-t11532.html
I'm no big fan of the insurance companies by any means. But I also would like to think I'm intelligent enough to be objective about what is going on. Frankly, I'm way more frustrated with the vast majority of contractors that are crooked, unethical or incompetent, or all 3, than I am about the insurance companies. If even half of the contractors would operate their business in a competent manner with integrity, we wouldn't be discussing these issues. The insurance companies are huge corporations that are very bureaucratic. Do you honestly think that every single individual working as an Adjuster, Claims Representative, Desk Adjuster, et al are immoral and corrupt to the core? They have bureaucratic rules put in place they have to follow. The vast majority of the time, if you provide them with the evidence they need to justify their decision with their manager, they will agree to do the right thing. I freaking guarantee you on a % basis, the insurance people you deal with day to day are more competent and morally sound than the contractors working the other side. Robert, by no means am I accusing you of being incompetent or immoral, I'm simply trying to put this into perspective in order that you may look at it differently and alter your approach to be more successful and get paid better.
Robert, if you would send me a PM with your email, I'll sanitize (remove claim#, HO info, etc.) one or two of our supplements to show you what has worked.